Everything below is a verified capability of the shipped product — no roadmap slides mixed into feature lists. What we don't do yet lives on the Company page, in the open.
Verified feature set of the underlying engine plus TruCert packaging.
100+ providers behind one API. Swap or mix models without touching application code; native-format passthrough where needed.
Per key, team and application. Virtual keys with full lifecycle: create, scope, rotate, revoke — centrally.
Automatic retries, provider fallbacks, load balancing, response caching.
PII masking, prompt-injection detection, secret detection hooks — policies configured per deployment. Logs stay under your retention rules.
Agent and tool traffic governed with per-key/team permissioning — the traffic class auditors will ask about next.
Quarantine Channel releases: verified, re-signed, SBOM included, license-compliance automated in the pipeline, enterprise-directory-free build, hardening defaults (no external telemetry, TLS required, admin surface off by default). Runbook library shipped and version-tested — runbooks that aren't tested on a version aren't shipped.
Helm/K8s or VM install, PostgreSQL, your ingress + IdP in front, logs to your SIEM, allow-listed egress to chosen providers.
Identical, with internal model endpoints as providers and offline update bundles. No external calls of any kind — guardrails run in-cluster.
Infrastructure-agnostic: the same pattern on EU sovereign-cloud landing zones (Proximus, KPN/STACKIT, hyperscaler EU sovereign regions).
Your team operates the gateway 24/7 — it's your infrastructure. We make that safe: hardened releases, tested runbooks, expert escalation in business hours (Mon–Fri 09:00–17:00 CET). Managed operations ("Operate") is on the roadmap — waitlist open.
| Severity | Definition | Response target |
|---|---|---|
| S1 | Production gateway down or all AI traffic blocked, no workaround | 4 business hours |
| S2 | Major degradation with workaround | 8 business hours |
| S3 | Minor defect | 2 business days |
| S4 | Question / how-to | 3 business days |
Targets are response, not resolution. Versions supported: current + previous quarantined release (N, N–1). Full SLA schedule in the subscription agreement.
Live demo: budget hard-stop, 8-second failover, one-click revocation, and an evidence export from the demo's own traffic. Nothing faked.
Book the demo Run the readiness check first